SHIPPING
All orders made Tuesday to Friday are processed same day.
Your STATEMENT creations are shipped from Paris along with a receipt and a certificate of authenticity.
We guarantee all jewellery until delivery, regardless of type of shipment.
We offer the following shipping options:
- Boutique pickup: all orders can be picked-up in our boutique at 1 rue du 29 Juillet - 75001 Paris, on the same day the order was placed, or on the following day as long as we have proof of payment. Please bring an ID and the confirmation email.
- Delivery via courier: our in-house courier can deliver all orders made within the city of Paris free of charge. Details including delivery address and times should be provided in the purchase order.
- Shipping via third party: we offer standard delivery in 3 to 6 days for stock items. Express delivery is also available via DHL or Fedex within 2-4 days. STATEMENT Paris reserves the right to call upon other service providers if necessary.
As soon as your order is shipped, you will receive an email with its tracking number. You can also follow your order on our website, under “My account/My orders”.
RETURN
For all orders, your pieces can be returned within 14 days of purchase for a refund.
Please send an e-mail to info@statement.paris
We will guide you through our free-of-charge return process.
The items must be returned in their original condition and packaging. Please handle the jewellery with care to avoid any damage or scratches.
* Except for international deliveries (USA, Australia, Israel...). Return shipping costs will be charged to the customer.